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Ways to improve client communication

November 1, 2017

Client communication is all about collaboration, consistency, and style. Communication isn't just when you speak, but when the other person listens, understands, responds and both groups come to a mutual conclusion.

 

 

Here are some suggestions to improve communication:

 

Be Open (having free and open dialogues gets the creative juices flowing).

 

Have a clear agenda or goals (and start to rank them in order of importance and feasibility due to budget and personnel)

 

Set Deadlines ( Some hard deadlines, some floating deadlines, people are more likely to get things done when they have trackable deadlines).

 

Frequent Communication ( use instant messaging like WhatsApp, Slack, or Project Management tools like BaseCamp or Asana)

 

Have Fun! ( Yes we all mean business, but sometimes it is necessary to cut loose, laugh, and be human - so set time for team building activities).

 

 

 

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